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Business capabilities and why they are important
A capability is that a company can perform something, or, in other words, that a company has a certain ability to "carry out something"....
Microservices, in a nutshell.
About Microservices Microservices are hot. In a recent survey, 36% of CIOs said that they had already adopted microservices, with another...
A holistic view on how to create truly consumer-centric omnichannel retail experiences.
Omnichannel retailing is the use of a variety of channels in a customer's shopping experience including research before a purchase....
Linda and the Red Lean Mean Invoicing Machine, or how to lose customers by not thinking
It was huge and red with an amazingly large digital display, and it looked terrifying with ultra-capital fonts, shouting slogans at me.
Improved customer experience through digitalization: look through your users' eyes
Further digitization is justified, because digitization of processes enables better customer interactions, experiences and loyalty.
Using the Viable Systems Model (VSM) as a pattern to design Viable Software Systems: Part I
The Viable System Model (VSM) is a model of the organisational structure of any autonomous system capable of producing itself.
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