There seems to be a fear of touching the details, but why?

It was huge and red with an amazingly large digital display, and it looked terrifying with ultra-capital fonts, shouting slogans at me.

Further digitization is justified, because digitization of processes enables better customer interactions, experiences and loyalty.

The Viable System Model (VSM) is a model of the organisational structure of any autonomous system capable of producing itself.

BPMS is about bringing your improved processes to the actual IT-applications layer. There are many short and long-term benefits of BPMS.