3 minDon't Fear To Talk About (Tech) DetailsThere seems to be a fear of touching the details, but why?
6 minLinda and the Red Lean Mean Invoicing Machine, or how to lose customers by not thinkingIt was huge and red with an amazingly large digital display, and it looked terrifying with ultra-capital fonts, shouting slogans at me.
3 minImproved customer experience through digitalization: look through your users' eyesFurther digitization is justified, because digitization of processes enables better customer interactions, experiences and loyalty.
4 minUsing the Viable Systems Model (VSM) as a pattern to design Viable Software Systems: Part IThe Viable System Model (VSM) is a model of the organisational structure of any autonomous system capable of producing itself.
4 minBPMS: tips and tricksBPMS is about bringing your improved processes to the actual IT-applications layer. There are many short and long-term benefits of BPMS.